Website privacy with clear boundaries.

Scope

What this notice covers.

This notice applies to personal information handled through the public QES website, direct website enquiries, business-development communications and related interactions with prospective customers, partners, investors, researchers and other contacts.

Customer product data, account information and contractual service processing may be governed by separate agreements, product notices or data-protection terms applicable to the relevant service.

Information collected

Information you provide and basic technical information.

Information you choose to provide

• Name, work email, phone number, organisation and role.
• Enquiry category, message content and related correspondence.
• Information required for a briefing, evaluation, partnership or procurement discussion.
• Security reports submitted under the vulnerability disclosure process.

Technical information

The hosting environment may generate technical records such as IP address, browser type, device information, requested pages, timestamps and security events. These records may be processed for availability, performance, troubleshooting and security.

How information is used

Business, security and legal purposes.

QES may use personal information to:

• Respond to enquiries and arrange executive, technical or commercial discussions.
• Assess potential customer, partner, supplier, investment or other business relationships.
• Plan product evaluations, demonstrations, pilots, deployment and support.
• Investigate security reports and coordinate remediation or disclosure.
• Protect the website, QES systems, personnel, customers and third parties.
• Maintain business records, comply with legal obligations and establish or defend legal rights.
• Improve website content, communications and the QES engagement process.

QES does not sell personal information as a data-brokerage activity.

Disclosure

Who may receive information.

QES may disclose information where reasonably necessary to:

• Hosting, communications, professional, security and other service providers supporting QES operations.
• Professional advisers, insurers, auditors and independent specialists under appropriate duties of confidentiality.
• Government, regulatory, law-enforcement or judicial bodies where disclosure is required or lawfully requested.
• Parties involved in a genuine corporate transaction, investment, restructuring or transfer, subject to appropriate safeguards.
• Other parties where you direct or consent to the disclosure.

Some providers may process information outside Australia. QES seeks to use appropriate contractual, technical and organisational safeguards where cross-border processing occurs.

Security and retention

Reasonable safeguards and proportionate retention.

QES applies administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. No transmission or storage method can be guaranteed to eliminate every risk.

Information is retained for as long as reasonably required for the purpose collected, ongoing business communication, legal and contractual obligations, dispute handling, security or legitimate record-keeping. Information may then be deleted, de-identified or securely archived according to the applicable need.

Do not send classified information, passwords, secrets, customer content or other highly sensitive material through the public contact form or ordinary email unless QES has agreed a suitable secure channel.

Your choices

Access, correction and communication preferences.

You may contact QES to request access to personal information held about you, ask for inaccurate information to be corrected, raise a privacy concern or request that non-essential business communications stop.

QES may need to verify identity and may retain information where required for security, legal, contractual or legitimate business reasons. If a request cannot be fulfilled, QES will explain the reason where appropriate and lawful.

Cookies, hosting and external links

Technical operation of the public website.

The website may rely on essential storage, security or delivery technologies provided by the hosting platform. If optional analytics, forms, scheduling or other business tools are enabled, their processing and cookie use may be reflected through an updated notice or consent mechanism as required.

The website may link to third-party sites, including the official QES Facebook page. QES does not control the privacy practices of external services. Review the privacy terms of the service you choose to visit.

Updates and contact

Questions or concerns.

QES may update this notice to reflect changes in the website, business operations, service providers or legal requirements. The effective date at the top of the page indicates the current public version.